Review of Cateye HL-500 Halogen Bicycle Headlight (Black)

Cateye HL-500 Halogen Bicycle Headlight (Black)
By: Cateye Average Rating: 2.0 Total Reviews: 1
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Good light, bad nashbar

On: 2007-11-28

The product is good, it deserves 5 stars. The 2 stars was to draw your attention to Nasbar. They shipped 3 items in 1 large box, with no package stuffing. That is, no peanuts, bubble wrap, paper... nothing. The items in the package had been severely tossed around during shipment. Furthermore, Nashbar processed my order several days after I placed it, thus canceling by promotional code that expired that day. Luckily, I had printed out my receipt and harassed them by phone for a full week(3 emails were not responded to). Lastly, they added me to their mailing list and the mailing lists of their partner companies. To this day(4 months later) I still receive junk mail despite several emails. Why do they have a customer service email if they dont read it? +5 product, -3 nashbar = 2 star.

Good light, bad nashbar

On: 2007-11-27

The product is good, it deserves 5 stars. The 2 stars was to draw your attention to Nasbar. They shipped 3 items in 1 large box, with no package stuffing. That is, no peanuts, bubble wrap, paper... nothing. The items in the package had been severely tossed around during shipment. Furthermore, Nashbar processed my order several days after I placed it, thus canceling by promotional code that expired that day. Luckily, I had printed out my receipt and harassed them by phone for a full week(3 emails were not responded to). Lastly, they added me to their mailing list and the mailing lists of their partner companies. To this day(4 months later) I still receive junk mail despite several emails. Why do they have a customer service email if they dont read it? +5 product, -3 nashbar = 2 star.